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    ONLINE DOJO HAYATE Users Guide

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    About Membership Plan/Users Guide

     

    1.About Membership Plan

    【Available videos for each plan】

    To get the 14-day free trial, you will need to sign up to Monthly Subscription Plan.  

      Preview ※ Free videos Monthly subscription video
    Rental video

    Non-subscriber

    OK

    ×

    × ×

    Free subscription plan

    OK OK

    Signing up to the Monthly subscription plan

    is required.

    Purchasing points is

    required.

    Monthly subscription plan

    OK OK OK

    Purchasing points is

    required.

     

    ※Preview Function: This feature allows you to watch the first part of the video for free regardless of whether you are a free, monthly, or non-subscriber. 

     

    Free Subscription Plan
    By signing up for the free subscription plan you can watch all the videos in the free videos category free of charge.                      
    You can also rent and watch videos available for 7 days to monthly subscribers by using points purchased on the site.
    *The points required for the rental of videos/articles may vary.

     

    Monthly Subscription Plan

    Watch all the videos/articles in the monthly subscription videos category, including the videos in the free videos category for only $9.99 /month (tax included) if you join on and after September 1 2023.
    *Unlimited access to watch videos/articles in the monthly subscription videos category for those who join by March 31 2023 the monthly price will be $4.99/month until the monthly payment on August 31 2024.
    Special offers only available to monthly subscribers are added throughout the year.
    *Available offers vary depending on the time of year.

     

    Purchasing Points

    Watch rental videos and pay for other services in the point program by purchasing points.
    Points can be purchased from the “Purchase points” page on your “My Page”.

    (Points to choose from 550p/ 1100p/3300p/5500p/11000p. )
    Free plan subscribers are required to register a credit card when purchasing points.                      

     

     

    Changing Subscription Plan

    If you wish to change from the free subscription plan to the monthly subscription plan or the other way around within the same genre of Budo, first unregister the plan you are currently subscribed to in the "Membership" section on your “My Page”. After that, please select the subscription plan of your choice.
     

    • [Changing Plan within the same martial arts genre]
      e.g.,  from free subscription plan to monthly subscription plan

      1 ) First unsubscribe from your current Free subscription plan in the "Membership" section on your “My Page”.
      2 ) Then please select the Monthly subscription plan.

     

     

    Canceling Subscription (Unsubscribe)

    On your “My page” click on the “Membership” section. At the bottom of the “Subscription Plans” section, click the “Unsubscribe” button and complete the survey. After completing the survey, please click the "Submit and Unsubscribe" button to cancel your subscription.

    If you cancel your registration in the middle of the month, then your subscription will continue to be active until the last day of the month, upon which it will be canceled automatically. You can continue to use the service until the day of cancellation. (The message "You can watch until ********" will be displayed in the subscription plan section.

    **The cancellation date will differ depending on when you signed up for the subscription plan.
     

    Example:
    Signing up to the monthly subscription on January 1st, 2023 
    (In this case, the monthly payment will be settled on the first of each month)
    Cancellation of the monthly subscription plan on May 2nd, 2023
    The monthly subscription will be automatically canceled on the May 31st, 2023
    (As the payment for May has already been settled on May 1st)


     

     

    2.Users Guide

    Signing up 

    How to sign up

    To get the 14-day free trial, you will need to sign up to Monthly Subscription Plan.                                                                              

     

     

    Videos on The Online Dojo HAYATE

    There are three types of videos.

    The preview function allows you to watch the first part of the video for free, regardless of whether you are a non-subscriber, free subscriber, or monthly subscriber.
     

    • Free videos: Available for free with either the free subscription or monthly subscription plans.
    • Monthly subscription videos: Watch all the videos you want by signing up to the monthly subscription plan. 

     

     

     

     

    About Icons

    To make it easy to know which videos are available for viewing, we have put icons in the video thumbnails. The types of icons and the conditions for viewing are as follows.   

    F・・・Free videos. Content available to subscribers of the monthly and free plan.
    S・・・・Monthly subscription videos. Content available to subscribers of the monthly plan.
    Free plan subscribers can also view these videos as rental videos by paying with points.

    R・・・Rental videos. Rental videos are rental content that can be viewed by using  pre-purchased points.

     

     

    Seaching Videos
    How to search for videos.
    (1) Search by entering keywords in the search window at the top of the page.                                                                                                                         
    (2) Search by using tags.

    As shown in the screenshot below, tags are placed below videos.
    Clicking on a tag will display related videos, making it easier to find videos of interest.
     

     

     

    How to post your comment on videos

    Under each video there is a message box that says "Write a comment".                                                                                                                                                        
    Please use this to send us your thoughts, comments, and/or  messages of support.

     

     

    About "My List"
    Rental videos and articles purchased with points will be displayed in the “My List” section.  
    In the case of rental videos purchased with points, the expiration date will also be displayed.  
                                                                                                                                  

     

    3.Frequently Asked Questions.


    Please see this page for the FAQs.

    4.Other Questions

    For anyy other questions, please contact us using the contact form or the email address below.

    The Online Dojo Customer Service: Info@gen-universe.com

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