- Q. How does the free trial period work？
- Q. What kind of subscriptions do you offer?
- Q. What do the S/F icons on the video thumbnails mean?
- Q. I am on a free plan, what if I want to watch S-Mark's paid videos?
- Q. Can I sign up from overseas as well?
- Q. Can I sign up as a minor (under 18 years of age)?
- Q. How do I create a new account?
- Q. When will I be billed?
- Q. What payment methods are available?
- Q. When can I start using the services?
- Q. If I cancel my subscription in the middle of a month, will I be refunded the days I do not use? How long can I continue to use the services?
- Q. Can I cancel at any time?
- Q. Is it possible to get a refund?
- Q. If I cancel my subscription, can I sign back up again at a later date?
- Q. I can't register/login. What should I do?
- Q. What do I need in order to watch the content?
- Q. I can't watch the videos. What should I do?
- Q. There is no sound. What should I do?
- Q. Can I download the videos on the Online Dojo to my device?
- Q. What does streaming mean?
- Q. Can I use the Online Dojo even if I have no experience in martial arts?
- Q. What kind of content do you offer?
- Q. How can I know when new content is uploaded?
- Q. Is any equipment needed?